Privacy Policy

1. Introduction

This Privacy Policy describes how Nuvia ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website located at https://nuviacaps.website/ (the "Site").

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our Site.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as your name, email address, postal address, phone number, payment information, and any other data you voluntarily submit when placing an order, signing up for a newsletter, or contacting us.
• Usage and technical information, such as your IP address, browser type, device information, pages visited, time and date of visits, and other diagnostic data, collected automatically through cookies and similar technologies.
• Information from third parties, including payment processors, advertising partners, analytics providers, and fulfillment/shipping partners, if applicable.

3. How We Use Your Information

We may use the information we collect for purposes such as:

• Processing and fulfilling your orders and payments;
• Providing customer support and responding to inquiries;
• Sending transactional emails regarding your orders or account;
• Improving and personalizing the Site, products, and user experience;
• Sending marketing communications, promotions, or newsletters (where permitted by law and with the ability to opt out at any time);
• Detecting, preventing, and addressing technical or security issues;
• Complying with legal obligations and regulatory requirements.

4. Legal Bases for Processing (UK & EEA Users)

If you are located in the United Kingdom or the European Economic Area, our legal bases for processing your personal data may include:

• Performance of a contract with you (e.g., to fulfill an order);
• Compliance with a legal obligation;
• Our legitimate interests (e.g., to maintain and improve our services, prevent fraud, and protect our rights);
• Your consent, where required (e.g., certain marketing activities).

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand how users interact with the Site. You can usually modify your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

6. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service providers and vendors who help us operate the Site, process payments, deliver products, provide analytics, or support marketing activities;
• Professional advisers, such as lawyers, auditors, or consultants;
• Authorities or law enforcement, when required by law, court order, or to protect our rights and the safety of others;
• Business transferees in connection with a merger, acquisition, or sale of all or a portion of our assets.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of your personal data;
• The right to object to or restrict certain processing activities;
• The right to withdraw consent where processing is based on consent;
• The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the details provided below.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

Your information may be transferred to and processed on servers located outside your country or region, where data protection laws may differ from those in your jurisdiction. When we transfer personal data internationally, we take steps to ensure an adequate level of protection in accordance with applicable law.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites. We encourage you to review the privacy policies of any websites you visit via links from our Site.

12. Children’s Privacy

Our Site and products are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us using the contact information provided on the Site or at: [insert contact email or address here].

Last updated: [insert date]